About us

FAQ’s

Frequently Asked Questions

FHB Hair Products

  • What is Virgin/Remy hair?

    Virgin hair is unprocessed and untreated 100% human hair that has be retrieved from a donor without having any colouring added to it. Remy hair is also 100% human hair, however it may have been processed to texturize it or dyed a certain colour.

  • What is Full Lace Wig and Front Lace Closure?

    The Full Lace Wig has a wig cap that covers the whole head and it makes it possible to wear the hair up since it has a concealed and natural hairline. This is very convenient as it can be worn easily over cornrows and need not be planted with stitching as weaves are and can be taken off every day when going to sleep or to the gym. The Lace Front Closure doesn’t cover the entire head and it is used as a closure piece that assists in having a more natural look and the lace may be parted on the center or side of the head. The closure is used in addition to the weave and not on its own.

  • How many grams is enough for full head fixing?

    200 grams that comes in two bundles of 100 grams each is enough for a full head fixing. However 300 grams may be necessary if you aim to achieve more volume.

FHB Hair use and maintenance

  • How long does FHB hair last?

    With proper care FHB hair can last up to 12 to 24 months, ensure that hair is brushed on a daily basis and a hair net is worn at night when sleeping to prevent the hair from tangling.

  • Can I straighten, curl and dye FHB hair?

    Yes, FHB hair can be straightened and curled using a hair straightener or curler and can withstand the heat without burning. FHB hair can also be dyed multiple times. Ensure the hair is conditioned and moisturized to avoid drying after dying the hair.

  • Can I wash and blow dry FHB?

    Yes, FHB hair should be washed with sulfate free shampoo, conditioned properly and either air dried or blow dried.

  • How often should I wash my FHB Hair?

    At least once a week the FHB hair should be washed to remove any dirt or oil built up that could tangle and cause hair breakage in the long run.

FHB Hair Products shipping policy and payment methods

  • How long does the shipping take?

    Once an order has been placed, paid for and all contact information provided, the FHB hair is released immediately using express delivery for arrival within 5 to 10 working days depending on your location.

  • What payment methods do you accept?

    We accept payments through credit cards, debit cards, PayPal as well as EFT transfers into our bank account or cash deposits at any standard bank.

  • Do you have an exchange or return policy?

    FHB hair can be exchanged or returned within 15 days after shipment as long as it has not been opened from its package or worn. FHB charges a fair fee for the exchange or cancellation to cover the shipping costs.

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